Make Employees Safe Again.
De-escalate Any Crisis, Immediately.
Cpi training certification training courses provide professionals and employees with practical skills, prevention strategies, intervention techniques, and education designed to prepare participants for different levels of workplace requirements. The certification program includes classes, course assessments, and a final assessment to help staff demonstrate the skills required for successful certification.
Cpi Training For Healthcare Workers supports healthcare workers, health care personnel, nurses, nursing staff, social workers, healthcare assistants, certified nursing assistants, nurse practitioners, mental health workers, allied health professionals, and other healthcare professionals with safety training focused on patient safety, workplace safety, health and safety, and effective nursing practice.
Crisis prevention intervention training online combines Crisis Prevention, Crisis Intervention, Crisis Prevention Concepts, Crisis Prevention Skills, Crisis Intervention Skills, Intervention Strategies, Crisis Communication, Crisis Communication Techniques, Early Intervention, Early Warning Signs, Warning Signs, Crisis Management, Crisis Response, and Nonviolent Crisis Intervention techniques for responding to Crisis Situations, Mental Health Crisis, Behavioral Health Crisis, and Behavioral Crisis events.
Nvci certification or equivalent certification requirements may include a registration form, education units, education credits, professional development, or a worker–professional diploma, depending on the training course and organization. Multiple industry certifications, CPR certifications, and card certification may also complement relevant training and professional development requirements.
De-escalation training certification provides participants with access to a practical curriculum that teaches educators, teachers, nurses, nursing teams, and individuals across industries how to use an effective technique, tips, resources, and realistic scenarios to address challenges, tension, incidents, crises, and other difficult situations. Through hands-on activity and real-world experiences, participants can build confidence, leadership, and experience while learning solutions that support clients, schools, organizations, and systems.
The impact of de escalation certification can be measured through outcomes such as positive change, improved recovery, stronger teams, and greater success in the way participants respond to others during a challenging situation.
Prepare professionals to recognize warning signs, communicate effectively, de-escalate difficult behavior, and respond with greater confidence when a crisis occurs.
CPIT®-Based Training • Trusted Since 2004 • Online and On-Location
Watch & Learn How Our Training Can Transform Your Workplace
Proven Results
The Numbers Tell the Story
CCG training has reached professionals across industries while helping organizations achieve meaningful improvements in safety-related outcomes.
Industries We Serve
Training for Professionals Who Manage Difficult Behavior
CCG supports organizations whose employees interact with individuals or groups who may become angry, aggressive, emotionally distressed, disruptive, or potentially violent.

Corporate
Recognize concerning behavior, de-escalate aggression, and improve workplace safety.

Healthcare
Respond safely to distressed or escalating patients, clients, and visitors.

Education
Prevent escalation and respond appropriately to behavioral crises in schools.

Public Safety
Strengthen crisis communication and de-escalation skills in emergencies.
Organizations We Have Served
Trusted by Professionals Across Industries

Professional Crisis-Prevention & Intervention Training With Results
Flexible training for individual professionals, teams, and organizations across the United States, Canada, and beyond.
22
Years of Specialized Training
Serving clients since March 2004 with a focus on crisis prevention, intervention, and de-escalation.
United States & Canada
Serving organizations across all 50 states, Canada, and beyond.
Customizable
Training That Fits
CCG works with each client to find the right training format—individual, online, instructor-led, or hybrid.
The CCG Training Approach
Build Capability Before a Crisis Occurs
When behavior begins to escalate, employees need more than policies or theory. CCG training builds practical capability across the full progression of a difficult encounter.
01 Prevent
Reduce Escalation
Understand how everyday responses and environments can influence behavior.
02 Recognize
Spot Warning Signs
Notice when behavior is changing and an encounter is moving toward crisis.
03 Communicate
Respond With Purpose
Use clear communication instead of improvising under pressure.
04 De-Escalate
Lower Tension Safely
Apply practical techniques that support calmer, safer interactions.
05 Respond
Take Appropriate Action
Respond safely and within your role when a crisis does occur.
Training Solutions
Choose the Training That Fits Your Need
Build individual capability through online certification or prepare an entire team with instructor-led training.
Online Crisis Prevention
Online Crisis Prevention Intervention Certification
Comprehensive online training in crisis prevention, intervention, de-escalation, and safe response.
Live, On-Site Training
On-Location CPIT® Training
Instructor-led training focused on the real situations your employees may encounter.
De-escalation Specific
Online De-Escalation Training Certification
Focused training for recognizing escalation, communicating effectively, and reducing tension.
Why CCG
Specialized Crisis Prevention & Intervention Training (CPIT)® Since 2004
CCG focuses on practical human behavior skills—not simply course completion. Our training is designed to help professionals feel more capable and prepared during difficult encounters.

- Training history dating to 2004
- BBB A+ rated
- Licensed and insured
- Veteran-owned business
- Online and on-location training
- Serving all 50 states, Canada, and beyond
More About CCG
See the Training and the People Behind It
Learn more about our company, our work, and the online training experience.
Company History
Filmed 2014
CCG In The News
Featured 2016
Online Training Example
Hazelden Graduate School
Prepare Your People for the Encounters That Matter
Explore online certification or speak with CCG about practical crisis prevention and de-escalation training for your organization.