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Practical, professional training designed to help people prevent crises, communicate with confidence, and respond more safely. Find the right course for yourself or your team.
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Browse 6 online courses · Self-paced learning · Individual and group options
Most PopularCrisis Prevention & Intervention Training® (CPIT®)
Our comprehensive online certification covers early crisis warning signs, verbal de-escalation, intervention strategies, and post-incident response. Designed for professionals who need a structured approach to managing challenging behavior.
5 Steps to De-Escalation™ — Basic
Learn CCG’s practical five-step methodology for defusing conflict and navigating difficult conversations. A focused, self-paced introduction to nonviolent verbal de-escalation.
5 Steps to De-Escalation™ — Advanced
Build on the core five-step framework with trauma-informed care, implicit bias, and realistic scenario analysis. Designed for learners who want deeper practice applying de-escalation strategies.
Emotional Intelligence for Crisis Intervention
Strengthen the self-awareness, emotional regulation, empathy, and interpersonal skills that support effective crisis intervention. Learn to respond thoughtfully when emotions run high.
Non-Violent Physical Crisis Intervention
Explore escape and evasion principles focused on disengagement, safe distancing, and protecting yourself during physical confrontations. Includes common grab, bite, strike, and choke scenarios.
BREATHE — Be Ready Everyday Anywhere To Handle Emergencies
Recognize early warning signs, use active listening and verbal de-escalation, and make safer decisions during unpredictable encounters. Develop situational awareness, personal safety skills, and the confidence to breathe, think, and act.