DE-ESCALATION CERTIFCATION INCLUDES:
- Downloadable Certificate
- Study At Your Own Pace
- Proven 5-Step Non-Violent Verbal Techniques
- Utilized By Major Hospitals, Institutions & Corporations
- Ideal For Staff, Security, And Care Teams
$79.95
Earn your de-escalation certification online.
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Non-Violent Techniques
Industry Leading
Become de-escalation certified—ideal for staff, security, and care teams.
Organizations and their employees need the most effective verbal de-escalation training to prevent, deter, and stop crisis situations whenever possible. The Crisis Consultant Group has taken one of the most highly regarded de-escalation models (The 5-Steps To De-escalation) and packaged it in a simple, short, yet powerful online training & certification course.
Course Length: 1-hr & 2.5-hour options available
Certification Provided: Yes
Effective training to manage challenging or verbally hostile individuals should not be expensive, or overly time consuming. This course serves as the perfect fit to increasing confidence, maintaining a calm demeanor, and demonstrating compassion for those in crisis, while protecting oneself and organizations from lawsuits, violence, or similar negative outcomes.
This verbal de-escalation training certification course touches on body language, eye contact, facial expressions, active listening, nonverbal communication, communication skills, and considerations responders should have around tone of voice, how to master verbal conflict in a few easy steps. Using real life stories from working in public safety and public service, this training program will additionally benefit human service providers, safety and security staff, and those that work in behavioral health professionals as well. Students of this course will better understand how to build rapport, and how critically important it is to successful verbal de escalation training.
Yes, for large companies, we offer custom de-escalation quotes and training plans.
A De Escalation Training Certification proves you have learned techniques to safely manage conflict, reduce tension, and prevent violence in workplaces or public settings.
Verbal De Escalation Training teaches communication strategies to calm individuals in crisis, using tone, body language, and respectful dialogue to defuse situations.
Online De Escalation Training provides interactive lessons, videos, and scenarios that teach proven methods for reducing conflict without physical force.
You will learn active listening, nonverbal cues, and step-by-step conflict resolution strategies to create safer workplaces and community interactions.
It equips staff with skills to handle aggression, protect coworkers, and improve customer interactions, reducing workplace incidents and stress.
You can earn certification by completing an accredited online de-escalation course and passing the knowledge or skills assessment at the end.
It covers verbal techniques, situational awareness, conflict management, and safety planning to prevent escalation in professional and public environments.
Many providers offer verbal de-escalation training online through self-paced modules, live webinars, and certification programs for employees.
A de-escalation course is structured training that teaches how to manage conflict, calm aggressive behavior, and maintain a safe environment.
It reduces workplace violence, improves communication, and helps staff respond calmly to upset customers, patients, or colleagues.
Verbal deescalation training is the practice of using calm, respectful language to prevent arguments or aggression from escalating.
It lowers risk of violence, protects employees, and ensures compliance with workplace safety standards while improving morale.
You can take de-escalation classes online, at training centers, or through workplace programs designed for healthcare, education, and business staff.
Deescalation training online delivers virtual instruction on calming conflicts, ideal for remote learners or organizations needing flexible training.
They include role-plays, case studies, and proven communication techniques to handle aggression, stress, and crisis situations.
These programs are multi-session courses that provide comprehensive conflict prevention skills for individuals and organizations.
You earn certification by enrolling in an approved course, completing the lessons, and demonstrating competency in de-escalation skills.
It is an official credential that validates your ability to defuse conflict, prevent escalation, and maintain safety in professional environments.
Workshops combine instruction, group practice, and real-life scenarios to build confidence in handling difficult or aggressive behavior.
You can take online deescalation training through accredited e-learning providers that offer certificates for healthcare, education, and business staff.
A de-escalation class is a single training session that teaches the essentials of calming conflict and preventing workplace aggression.
An online conflict de-escalation course trains individuals to resolve disputes safely using communication and empathy instead of force.
Complete an online or in-person de-escalation course and you will receive a certificate confirming your training completion.
It is a digital credential awarded after successfully finishing an online program focused on conflict prevention and resolution.
It reduces liability, improves employee safety, and ensures staff know how to respond to stressful or hostile situations.
Leadership de-escalation training prepares managers and supervisors to guide teams through conflict while modeling calm, effective responses.
It uses online lessons, simulations, and assessments to teach professionals how to identify, manage, and reduce conflicts effectively.
You can access courses through specialized training providers offering self-paced or instructor-led online certification options.
It is specialized training that helps social workers, counselors, and care providers manage client crises safely and compassionately.
I felt the instructor was highly competent in de escalation technique and kept my attention without getting technical
It was helpful and I feel like I learned a lot in this online verbal de-escalation course. I use verbal de escalation training in my work a lot so this is a big help.
Great verbal De-Escalation training online.
At first I thought I would just let it play without listening just get through it, but I began to listen, he made so much since and broke down why he says what he says, hes an excellent speaker and crisis de escalation training instructor.
Liked the cpi de escalation training videos and verbal de-escalation training provided in the course.
The de escalation class was great and he kept me alert, therefore that.s always a plus. I enjoyed the cpi de escalation training course.
The most informative and interactive cpi de-escalation training online.
Very informative verbal de-escalation training online .
Thanks for the clear, and wonderful information on verbal de escalation training .
The verbal de escalation class has techniques that are very good. My husband, my daughter and myself have taken courses from this company.
Other De-escalation pages: call center de-escalation training, customer service de escalation training, de escalation training for nurses, verbal de escalation training for teachers, and mental health de escalation training