Excerpts

So far, we discussed step one, which is to figure out what’s in it for you and step 2 where you demonstrate you’re not a threat (use our cpi certificate). This is step 3, “Find An In.” In discussing step two I mentioned an individual whose vehicle had gone over the ditch. I tried to demonstrate to him that I wasn’t a threat by covering up my badge and helping him to see me as just another person, and not a police officer. When I had his attention, I was able to take it to the next step. Seeing his vehicle [...]

Step 2 is to demonstrate that you are not a threat (use our cpi certificate). I travel around the country teaching, primarily, law enforcement officers. When I get to this part and tell them, “I want you to demonstrate to the person in crisis that you aren’t a threat, their response is interesting, as you can imagine. Usually, they say something like, “Whoa! Whoa. Wait a minute, Brendan. Time out. They teach us at the academy that you have to go in, take control, own the room, and establish your dominance over everyone and everything there.” They give me this whole [...]